University Heights is about ten minutes south of the shop by way of Broadway and Martin Luther King Jr. Boulevard. We handle windshields, chip repairs and broken side glass for cars parked around the campuses, in the university decks and on the residential blocks off Central Avenue.
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Campus parking creates a specific kind of glass problem. The cars belong to students and staff who park once and leave the vehicle for hours or days, often on a street rather than in a deck, and a car that does not move is a car that gets found. Most of the side-window work we do around Rutgers, NJIT and Essex County College follows the same shape: something was visible through the glass, the glass is now in the footwell, and the owner needs it sealed before the next rain. Common door panes are usually on our shelf, and that job runs about forty-five minutes to an hour once the part is in hand.
The other half is windshields on cars older than the drivers. Student cars tend to arrive with a chip already in them, and one Newark winter is enough to run it clean across the glass. If it is still smaller than a quarter and out of your sightline, a resin fill takes roughly half an hour and often costs nothing with comprehensive coverage, which is a very different conversation from buying a whole windshield mid-semester. We will tell you which of the two you are looking at before you spend a dollar.
Martin Luther King Jr. Boulevard and University Avenue run north to south through the middle of the campuses, with Central Avenue crossing at the top and Springfield Avenue at the bottom. Warren Street and Norfolk Street both have light rail stops, so a lot of people here can leave a car and still get where they are going. Parking splits between university decks, permit lots and whatever the residential blocks off Central Avenue can absorb, and that balance shifts every time a new building goes up. I-280 sits just to the north for quick access out toward the Oranges, and the streets between the campuses and the highway carry a steady mix of construction vehicles and delivery traffic through the day.
“I had my car broken into and needed a replacement window ASAP. Arsenial helped me out the same day. Thank you for the service when I needed it now. Very honest and ethical business, which is hard to come through these day. Very much would…”
Construction is the running theme. The campuses have been building for years, and the blocks around a site collect the same things: grit tracked out by trucks, plated trenches, and dust that turns into an abrasive paste on a windshield the first time it rains. Wipers drag that across the glass and leave the fine scratching that catches headlights at night. Meanwhile the parked-car problem never stops, because a street full of vehicles left for the day is an easy block to work, and tempered side glass gives way in a single hit. Add the ordinary stone damage picked up on I-280 or Springfield Avenue and those three causes account for nearly everything that reaches us from here.
From the campuses, take Martin Luther King Jr. Boulevard or Broad Street north, pass Washington Park, and carry on as the road becomes Broadway; Oraton Street comes up off the corridor and we are at number 23. Allow ten to twelve minutes in normal traffic. If you are in a permit lot or a university deck and would rather not move the car, we can come to it as long as there is room to work around the vehicle and the deck has clearance for the van. Tell us where it is parked when you call so access is sorted before the tech sets off.
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If the damage is a chip smaller than a quarter or a short crack out of your sightline, a resin repair is far cheaper than new glass and comprehensive policies frequently waive the deductible on it entirely. Send us a photo before you come in. If it cannot be repaired safely we will say so, but we are not going to sell you a windshield you do not need.
Usually, with one condition: we need permission to be in the lot and a space we can work around. Permit lots and university decks often require you to clear it with the parking office first, which takes a phone call. Once that is done we bring the glass to the space, and the cure time passes while you are in class rather than in a waiting room.
Every time, and it is a real part of the job rather than a courtesy. Tempered glass breaks into hundreds of blunt cubes that drop into the door cavity, the seat rails and the carpet. We vacuum all of it before the new pane goes in, because leftover fragments jam window motors and turn up in your hand weeks later.
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| Monday – Saturday | 08:00 – 18:00 |
| Sunday | Closed |